Frequently Asked Questions
Everything you need to know about your Hoosiers gear and orders.
How can I track my Indiana University Athletics order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for Hoosiers apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that customized jerseys and final sale items are non-returnable.
Do you offer international shipping for alumni living abroad?
Yes, we ship our official IU gear worldwide. Shipping rates and delivery timelines vary by destination and will be calculated at checkout.
Are the products sold here officially licensed?
Absolutely. Every item in our store is officially licensed by Indiana University Athletics, ensuring that a portion of your purchase supports our student-athletes.
How do I determine the right size for jerseys and fan gear?
We provide a comprehensive size guide on every product page. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.